Better Hope NGO is committed to upholding a robust donor privacy policy to safeguard the confidentiality of personal information collected from our patrons and visitors across all our communication platforms. We do not sell, trade, or lease your personal information to any groups or individuals. Personal information is only shared as needed to process, complete, and account for the online donations that you have permitted.
This Privacy Policy explains how we handle the collection, use, and safeguarding of your Personal Information. We invite you to review this policy in full.


Information We Collect:

When you visit our website or interact with our services, we may collect personal information such as:


Donors’ Information:

  • Full Name
  • Address
  • UID Number
  • Email
  • Contact Number
  • Payment Details (collected upon donation)
  • Any other data as may require

Beneficiaries’ Information:

  • Full Name
  • Address
  • Bank Details
  • Contact Information
  • Additional Information (depends on the type of assistance required)

Use of Information:


a. Purpose: The collected information is utilized to enhance our services, communicate with patrons, facilitate donation transactions, and dispatch pertinent notifications along with expressions of gratitude. We use donor details to issue donation receipts and 80G certificates for tax exemption. Beneficiary information is gathered for case verification purposes.

b. Third Parties: We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except for trusted third parties who assist us in operating our website or conducting our activities, provided that they agree to keep your information confidential.

c. Legal Compliance: We may disclose your information when required by law or in response to valid legal requests, or to protect our rights, property, or safety.

Data Security

a. We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

b. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Choices

a. You have the right to review, update, or delete your personal information by contacting us.

Changes to This Policy

a. We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our website or services after the changes constitute your acceptance of the updated policy.

Contact Us

a. If you have any questions or concerns about our Privacy Policy or the handling of your personal information, please contact us at
@Contact us here